Sale or Return Basics
Plain-language guidance for UK buyers and sellers, with options to consider when plans change.
SALE OR RETURN • UK HELP
Helpful Guides
Access tools for dispute evidence, letter templates, and UK resources.
04 · Reporting an experience
Share what happened
Tell us about your SOR or broker experience to help warn and protect other UK motorists.
The Value of Records
Keeping dated copies of agreements and communications helps you explain what happened and supports independent advice. Records do not guarantee that a dispute will be resolved.
Ready to recover your vehicle?
Follow our step-by-step guidance to understand your rights and get your car back.
What is Sale or Return?
A Sale or Return (SOR) arrangement allows a dealer or broker to market a vehicle on someone's behalf. The agreement determines the parties' rights, responsibilities, charges and arrangements for returning the vehicle.
Before Signing:
Need help with a vehicle agreement?
Issues can involve fees, payment, delivery or getting a vehicle back. Use the guides below to keep records, write to the business and find official support.
Useful details to request
- Itemised charges
- Relevant contractual clauses
- Invoices and supporting evidence
- Vehicle location and status
- Agreed return and collection arrangements
NOTICE: Ensure all communications are recorded for your records.
This independent site offers resources for guidance only.
We do not provide regulated legal advice or representation and cannot ensure specific results.